Confirmed Service Customer
Communication between this dealership and Progressive was very poor (it was an exploding semi tire that caused my damage it was not entirely due to wear & tear) and I���m dealing with progressive regarding that issue. My issue with this dealership is also a lack of communication! They had possession of my car around Oct. 10th. I contacted them via their website chat 3 times and was told that my inquiries regarding its status would be passed on. I finally called on Oct. 25th and it was ready - I was never contacted that it was ready! Apparently, it was ready on the 17th!! That���s 8 additional days of a rental car payment!
Kevin M.
MARSHALL,
MO
Business Response
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